Join our team at Cairns Harbourside Hotel and help create memorable conferences, meetings and events in one of Tropical North Queensland's most iconic locations.
We're currently seeking an enthusiastic and organised Conference & Events Sales Executive to join our team.
This is a hands-on role that combines sales, client relationship management and event coordination. From the first enquiry through to the successful delivery of each event, you'll play an important role in creating exceptional experiences while driving conference and events revenue for the hotel.
Working alongside our Operations Manager and Food & Beverage team, you'll enjoy a wide-ranging role where no two days are the same.
A bit about the role….
You'll be responsible for managing the complete conference and events journey—from responding to enquiries and securing new business through to preparing event orders, coordinating with operational departments and following up with clients after their event.
This role is ideal for someone who enjoys building relationships, thrives in a quick-paced setting and takes pride in delivering outstanding customer service.
Your day to day…
As our Conference & Events Sales Executive your responsibilities will include:
- Sales - Respond to enquiries, secure new conference and event business and build strong relationships with new and existing clients.
- Client Management - Meet with clients, understand their event requirements, conduct hotel site inspections and prepare tailored event proposals.
- Event Coordination - Prepare banquet event orders (BEOs), coordinate event logistics and work closely with Food & Beverage and other hotel departments to ensure seamless event delivery.
- Administration - Maintain accurate bookings, forecasts, contracts, event documentation and final accounts.
- Business Development - Identify new opportunities,
monitor market trends and contribute ideas to grow conference and events revenue.
- Customer Experience - Deliver exceptional service before, during and after each event while building long-term client relationships and encouraging repeat business.
A bit about you…
You'll ideally have:
- Previous experience in Conference & Events Sales, Event Coordination or Hospitality Sales.
- Robust organisational skills with the ability to manage multiple events simultaneously.
- Excellent communication and relationship-building skills.
- A passion for delivering exceptional customer experiences.
- Strong attention to detail and excellent administrative skills.
- Confidence negotiating with clients and closing sales opportunities.
- Experience using Microsoft Office programs.
- Experience with hotel property management or event management systems (IVvy experience highly regarded but not essential).
- Ability to work collaboratively across multiple hotel departments.
- Australian working rights.
A bit about us…
Located on the Cairns Esplanade overlooking beautiful Trinity Bay, Cairns Harbourside Hotel is the perfect retreat for both holidaymakers and business guests.
With 173 spacious guest rooms, versatile conference and event facilities and a passionate team, we're proud to deliver genuine tropical hospitality.
We're a supportive workplace where people enjoy coming to work. We believe in recognising great people, developing careers and creating an environment where our team can thrive.
Perks include:
- Staff meals on shift
- Team member accommodation and dining discounts
- Reward & Recognition Program
- Supportive team environment
- Opportunities for professional growth
How to Apply
Apply via SEEK by submitting your resume and a cover letter outlining your relevant experience.