Folio is a cocktail bar and dining destination attached to the 900-seat Roslyn Packer Theatre in Walsh Bay. Designed to complement the theatre experience while standing confidently in its own right, Folio brings together thoughtful food, considered drinks and genuine hospitality in one of Sydney’s most distinctive cultural precincts.

While theatre audiences provide a strong foundation, Folio is more than a pre-show destination. The venue presents a significant opportunity to grow its identity as a neighbourhood cocktail bar, dining room and events space, attracting guests beyond performance schedules and building a loyal, repeat customer base.

Our venues are only as strong as the people behind them. We care about how the work is done. We value leadership that’s present, standards that matter, and teams who take pride in their role and the experience they deliver every day.

About the Role

Reporting directly to the Operations Manager, you will lead the hospitality operations across Folio and Roslyn Packer Theatre, balancing exceptional guest experiences, strong commercial performance and the unique operational demands of a live performance environment.

- Leading venue operations end-to-end, setting the tone for service, culture and performance
- Being present on the floor, driving service standards and guest experience across restaurant, bar, event and theatre service periods
- Overseeing food and beverage performance, maintaining exceptional standards across dining, beverage service and event delivery
- Driving revenue growth through the development of non-theatre trade, positioning Folio as a destination cocktail bar and dining venue beyond performance nights
- Identifying opportunities to grow local patronage,



corporate bookings, private events and community engagement
- Working closely with marketing and leadership teams to develop initiatives that increase visitation, guest frequency and venue awareness
- Supporting the delivery of theatre performances, opening nights, corporate functions and special events in collaboration with venue and production teams
- Building, mentoring and leading a high-performing team, with a focus on accountability and development
- Managing rostering, labour, stock control and operational budgets to deliver strong commercial outcomes
- Maintaining solid operational systems, compliance standards and workplace safety practices across all areas of the venue

About You

You’re a hands-on venue leader with strong operational foundations and a passion for building businesses, developing teams and creating memorable guest experiences.

- Proven experience leading premium restaurants, bars, event venues or multi-faceted hospitality operations
- A strong food and beverage background with a genuine appreciation for quality products and service
- Demonstrated success growing venue trade, developing local audiences and establishing hospitality venues as destinations in their own right
- Experience driving venue growth,



increasing trade and building customer loyalty through operational excellence and local engagement
- A commercial mindset, with the ability to identify opportunities, improve performance and deliver sustainable growth
- Experience operating within events, entertainment, cultural institutions or high-volume hospitality environments
- The ability to build, inspire and hold teams to a high standard
- Strong financial acumen, with a clear understanding of labour management, cost control and revenue drivers
- High attention to detail across both product and service
- A calm, grounded leadership presence with strong emotional intelligence
- A genuine passion for hospitality and creating experiences that keep guests coming back

Why Join Us

- Lead a unique hospitality operation with significant prospect for growth
- Shape the future direction of a venue that combines cocktail bar, dining, event and theatre hospitality
- Work within a dynamic environment where no two days are the same
- Be empowered to drive new ideas, initiatives and commercial opportunities
- Ongoing opportunities for career development and leadership growth
- Be part of a team that values excellence, collaboration and genuine hospitality

Next Steps

If this sounds like the right fit, we'd love to hear from you. Apply now and be part of a venue that values great hospitality, strong leadership and memorable guest experiences.

Already in Australia on a valid work visa? We welcome applications from candidates seeking an employer transfer, subject to eligibility.

If you're ready to lead from the floor, build a team that loves what they do, and create venues guests can't wait to return to, we'd love to hear from you.

📌 Venue Manager – Folio Bar & Roslyn Packer Theatre (Sydney)
🏢 The Fresh Collective
📍 Sydney