Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

Your opportunity

We are seeking a strategic and technically proficient Platform Owner – ServiceNow to lead the enterprise‑wide ServiceNow platform. This role is pivotal in driving platform adoption, innovation, and operational excellence across key business functions including IT, HR and Finance.

You’ll own the platform roadmap, provide hands‑on leadership in configuration and development, and ensure robust governance and vendor engagement.

With Integrity And Resilience, You Will

- Lead the strategic direction and technical delivery of the ServiceNow platform
- Manage platform roadmap, configuration and release planning
- Champion automation, AI and analytics capabilities aligned to business priorities
- Collaborate with stakeholders and vendors to deliver enhancements
- Ensure platform governance, performance and compliance

What You’ll Bring

- 7+ years’ experience in enterprise IT, including 3+ years in ServiceNow platform ownership or architecture
- Hands‑on experience in ServiceNow implementation, scripting and module administration
- Strong understanding of platform governance, integration frameworks and lifecycle management
- Proven stakeholder engagement and vendor management skills
- Familiarity with Agile methodologies and ITIL frameworks

Qualifications And Experience

- IT degree or technical certification
- Demonstrated experience in ServiceNow platform delivery and governance
- Experience managing complex stakeholder environments




- Robust problem‑solving and documentation skills
- ServiceNow certifications (desirable)
- Experience in not‑for‑profit, aged care or regulated industries

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and for the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well‑established organisation that is ready for the future.

On top of that, here are some of the tangible benefits you will enjoy in a career with us:

- Flexible work options to get the most out of work and life
- Pay less tax on your income and increase your take‑home pay. With salary packaging, up to $15,900 of your income is tax‑free.
- Spend up to $2,650 on accommodation, meals and entertainment also tax‑free with salary packaging
- Ongoing professional development and leadership training to advance your career
- Exclusive discounts to over 400 retailers
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date: January 26, 2026

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📌 Platform Owner- ServiceNow (City of Ryde)
🏢 Anglicare Sydney
📍 City of Ryde