About Us

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not‑for‑profit, Christian foundations and backed by research and clinical expertise. We are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, hospitals, or client homes, we aim to set the global standard of relationship‑based care for older people with complex needs. We've been caring for people for over 90 years – if you love to care, join us and make a career move that matters.

About The Role

The role of Finance Officer ensures that billing, residential payment statements, receipting, electronic claiming, reconciliations and month‑end reports are carried out in a timely and accurate manner and in accordance with relevant legislation. The Finance Officer will also provide operational support and assist finance team members with queries relating to billing, debtor collection, and account enquiries. This is a permanent full‑time position based at St Leonards. Working from home arrangements are available to team members, subject to meeting the requirements of the role and operational needs.

What We Can Offer You

- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
- Additional leave purchase options and 14 weeks paid parental leave
- Flexible working options, including hybrid arrangements
- Discounts on everyday products and services




- Discounted healthcare memberships – access to a network of fitness centres and pools for employees and families
- Free access to independent counselling support for employees and families
- Health & Wellbeing programmes
- Reward & Recognition programmes
- Referral bonuses
- Career and career development opportunities

Key Responsibilities Include

- Processing of admissions and discharges in line with Aged Care Standards.
- Invoicing, claiming and reconciliations with external providers such as Services Australia, private health insurance providers, local health districts and suppliers to HammondCare in line with legislation, including the New Aged Care Act.
- Oversight of unspent funds, client transfers and funding upgrades/changes.
- Process reimbursements and discharges in accordance with relevant legislative timeframes and guidelines.
- Assist with credit control and debtor collection.
- Receipting of payments and reconciliations, including preparing journal entries for banking to be posted to Coupa.
- Client account enquiries.
- Liaising with different stakeholders in operations, finance and other HammondCare teams.




- Data analysis with some data entry to identify trends and matters to be investigated further.
- Identify efficiency opportunities and best practice to raise with the manager.
- Ad‑hoc projects as required, including increasing the adoption of work orders across the business and enhancements to exception reporting.

About You

- Commitment to engage and align with HammondCare’s Christian mission, motivation and mission in action.
- Experience in similar finance roles including billing, revenue, payable.
- Completed accounting related studies such as a Certificate in Accounting, Diploma in Accounting (Finance) or similar studies.
- Cert IV in a relevant field or an undergraduate degree.
- Excellent communication, verbal and written.
- Negotiation skills, with a customer‑focused approach.
- Ability to handle sensitive conversations with empathy, patience and professionalism.
- Immediate to advanced computer skills, specifically MS Office (Outlook, Word, Excel).
- Ability to work independently and as part of a team.

Pre‑Employment Checks

All short‑listed applicants for this position will be asked to consent to a criminal record check and references. HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves. NB: This position is titled Senior Finance Officer, but is named Finance Officer for advertising purposes.

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📌 Finance Officer (St Leonards)
🏢 HammondCare
📍 St Leonards