Complaints QA & Training Advisor (City of Yarra)

Complaints QA & Training Advisor (City of Yarra)

04 Aug
|
Bank Australia
|
City of Yarra

04 Aug

Bank Australia

City of Yarra

Bank Australia in the City of Yarra is seeking a second-line specialist to lead the uplift of complaints capability across the bank. In this role, you will drive quality assurance, training, and system improvements while ensuring compliance with regulatory obligations.

The ideal candidate will possess strong analytical skills, attention to detail, and experience with CRM systems, particularly Microsoft Dynamics. This position offers competitive salary and 13% super, along with meaningful perks to promote staff wellbeing.

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📌 Complaints QA & Training Advisor (City of Yarra)
🏢 Bank Australia
📍 City of Yarra

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