Manufacturing Operations

- Lead & manage Global contract manufacturing operations, balancing cost, quality and scale. Input into global supplier customization of new products for Global requirements.
- Owns the manufacturing engineering & strategy including site selection, transfer projects, capacity planning, and operational risk management.
- Identifies segment improvement areas to reduce time-to-market, cost, quality improvement.
- Foster strong Global supplier and manufacturing partner relationships to ensure reliability, agility & continCorporates improvement.

Quality Management

- Introduce a Global Quality Management System (QMS) and ensure global alignment to ISO and regulatory/customer standards.
- Establish, monitor, report on quality KPIs, lead initiatives to drive product quality/defect resolution.
- Conduct manufacturing and supplier audits to assess & ensure compliance to quality standards.
- Lead corrective and preventive action (CAPA) processes to address systemic quality issues.

Compliance and Risk Management

- Ensure products meet all applicable regulatory, environmental, & safety standards across all segments (e.g., UL, CE, FCC, RoHS, REACH).
- Champion compliance initiatives including training, documentation & certification management.
- Proactively identify and mitigate operational, quality, and compliance risks in the supply chain and manufacturing network.

Leadership and Strategy

- Build, lead, and develop a high-performing Global manufacturing and quality team.
- Collaborate cross-functionally with Product, Engineering, Supply Chain, Finance, Legal, & Commercial teams to align manufacturing and quality initiatives with business goals.




- Define and manage Corporate budgets related to manufacturing, quality & compliance functions.
- Provide strategic leadership in scaling operations to support business growth, including entry into new markets or technologies across the business.

Qualifications

- Bachelor’s degree in Engineering, Manufacturing, Quality, or related field (Master’s preferred).
- 20+ years of experience in NPI, manufacturing process and quality management.
- Deep knowledge of lean manufacturing, Six Sigma, and operational excellence principles.
- Proven track record of managing complex production transfers and global supplier networks.
- Strong knowledge of international product compliance standards and regulatory frameworks.
- Excellent leadership, communication, and cross-cultural collaboration skills.
- Deep understanding of digital signage, product safety and certification, contract manufacturing, and product life cycle management.
- Sound knowledge of ERP transactional processes which support PtP, Demand To Build & QTC processes.
- Proficient use of Microsoft Office Toolsets (especially SharePoint & Teams collaboration apps) & Engineering CAD tools.

Benefits

The benefits include an annual market competitive bonus program and our “Thrive Program,” which provides flexible work options, dedicated time to prioritize health and wellbeing,



a Global Wellness paid day off, and a “Give Back Day” to allow our Crew to make an impact in the community.

Fraud Alert: Employment Scam Advisory

It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com.

We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.

- Coates does not operate or communicate through any domain resembling @coatesgroupcareer.com.
- We do not contact employment candidates via email to solicit personal or financial information.
- All applications for employment must be submitted through our official website or directly through our LinkedIn profile: Coates Group.
- All emails from us will come from our official domain, which is @coatesgroup.com or via our Applicant‑Tracking System (ATS) email address, which is no‑

Equal Chance Employer

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).

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📌 Director, Global Manufacturing and Quality (City of Sydney)
🏢 Coates Group
📍 City of Sydney