Latner Software is a cloud-based equipment rental management platform built for the equipment rental industry. The platform supports the full rental lifecycle, from CRM and quoting through to contracts, transport, inspections, returns, work orders, and invoicing. With built-in dashboards, mobile‑ready workflows, and deep visibility into fleet utilisation, availability, and revenue, Latner Software helps rental businesses streamline operations, reduce manual processes, and replace disconnected systems with a single, modern solution.

Location: Sydney, New South Wales, Australia.

About the Role

As a Principal Implementation Consultant, you will be the most senior implementation specialist at Latner Software. This role is both hands‑on and strategic: leading the most complex customer implementations, defining how implementations are delivered across the business, and acting as a key advisor to customers, leadership, and internal teams. You will play a critical role in scaling Latner’s delivery capability as the company grows.

What You’ll Do

- Own and lead Latner’s most complex, high‑value, and strategic ERP implementations
- Act as the senior escalation point for implementation challenges across the customer base
- Partner with customers’ executive and operational leadership as a trusted advisor
- Design and standardise implementation frameworks, methodologies, and best practices
- Define and oversee data migration strategies, including complex conversions and cutover planning
- Drive solution design for non‑standard or enterprise customer requirements
- Influence product roadmap decisions based on implementation and customer insights
- Mentor and coach Implementation Consultants
- Support pre‑sales activities by advising on scope, timelines, risks, and implementation approach




- Collaborate with Customer Success to ensure smooth handover and long‑term customer outcomes
- Continuously improve delivery efficiency, quality, and scalability across the implementation function

What we are looking for

- 8+ years of experience delivering ERP, SaaS, or enterprise software implementations
- Extensive experience leading complex, & multi‑stakeholder implementations
- Deep expertise in data migration, system integrations, and enterprise data models
- Strong ability to translate complex business operations into scalable system design
- Exceptional customer‑facing consulting skills, including executive‑level communication
- Proven ability to operate autonomously with high ownership and accountability
- Experience defining delivery standards, frameworks, or playbooks at scale
- Strong commercial awareness, including scope control and risk management
- Comfortable balancing hands‑on delivery with strategic leadership responsibilities

Nice to Have

- Deep experience in equipment rental, construction, field service, or asset‑intensive industries
- Prior experience with rental management systems such as Baseplan, Point of Rental, InspHire, Texada, or MCS
- Experience in a scaling SaaS environment or high‑growth technology company
- Exposure to pre‑sales, enterprise sales cycles, or customer success leadership

What’s in It for You

- Share options via ESOP, giving you ownership in the company’s long‑term success
- 3 days in the office (Crows Nest) and 2 days working from home
- Flexible work hours with a robust emphasis on sustainable, high‑quality delivery
- Significant influence over how Latner implements, supports, and scales its platform
- Ongoing professional development and leadership growth opportunities

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Software Development

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📌 Principal Implementation Consultant (City of Sydney)
🏢 Latner Software
📍 City of Sydney