CE Functional Consultant/ Business Analyst (Australia)

CE Functional Consultant/ Business Analyst (Australia)

04 Aug
|
Davidson
|
Australia

04 Aug

Davidson

Australia

D365 CE Functional Consultant/ Business Analyst

Join to apply for the D365 CE Functional Consultant/ Business Analyst role at Davidson

We're hiring: D365 Functional Consultant (Customer Engagement)

24-Month Fixed-Term Contract | Major Digital Program | Hybrid Agile | Flexible Location | Must reside within Australia with full working rights

Davidson is partnering with a major digital transformation program to appoint a Microsoft Dynamics 365 CE Functional Consultant. This role will sit at the centre of a cross-functional team working closely with a delivery vendor to implement a new enterprise care operations platform.

It's a hands-on position blending deep Dynamics CE configuration knowledge, strong BA capability, and vendor coordination. You'll play a key role in converting business needs into user stories, writing detailed technical specifications, and managing sprint delivery - all while prioritising out-of-the-box solutions.

What you'll be doing

- Translate business requirements into user stories and acceptance criteria
- Conduct data analysis and field-level mapping across legacy and D365 systems
- Draft detailed functional and technical specifications for the vendor delivery team
- Work with SMEs to map processes, prioritise scope, and validate solution designs
- Coordinate sprint testing, UAT, and provide triage support during production

You will have the following commercial experience





- Significant experience as a Functional Consultant or Business Analyst on Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service, Power Platform)
- Strong documentation skills, including user stories and detailed acceptance criteria
- Demonstrated success in end-to-end digital transformation projects
- Highly effective communication and stakeholder negotiation skills
- One or more Microsoft certifications relevant to Dynamics 365 CE or Power Platform
- (Highly regarded) Experience in healthcare or aged care settings; Familiarity with Microsoft Cloud for Healthcare, Power Pages, Outlook and SharePoint integrations
- (Highly regarded) Background in clinical, scheduling, or rostering environments

Why apply?

- Key role in a strategically important platform rollout
- Strong cross-functional team already in place
- Versatile location with hybrid working options
- Real impact across end-user and operational experience
- 24 months of work

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Tessa Garamszegi, quoting reference JN - . Want to know more about Davidson? Visit us at

Seniority level

- Mid-Senior level

Employment type

- Full-time

Job function

- Consulting and Information Technology
- Industries IT Services and IT Consulting

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📌 CE Functional Consultant/ Business Analyst (Australia)
🏢 Davidson
📍 Australia

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