We're looking for a Claims Officer to join a collaborative Insurance Operations team, supporting a diverse range of public sector and community organisations. It is a contract role through to end of June 2026.

In this role, you will provide general insurance advice and client support, ensuring clients maintain appropriate cover and receive timely, accurate responses to their enquiries.

Key Responsibilities

- Respond to client insurance enquiries via phone and email
- Support policy administration including renewals, endorsements and new policies
- Maintain accurate client and policy records in internal systems
- Assist with the annual renewal process and other operational activities
- Work closely with internal teams across claims, risk and analytics

About You





- Experience working in the insurance sector with an understanding of insurance principles
- Strong customer service and communication skills
- Ability to manage multiple priorities in a fast-paced workplace
- High attention to detail and strong organisational skills
- Comfortable working both independently and within a team

Apply now to secure an interview or contact Reece Prideaux at

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career.

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📌 Claims Officer (Melbourne)
🏢 Talent
📍 Melbourne