Base pay range

A$60,000.00/yr - A$70,000.00/yr

The Role

You’ll work across the North Ryde Office and the CBD-based Retail Flagship Store, guiding customers to find their perfect fit of performance support and ensuring they receive a truly premium experience.

Responsibilities

- Assist customers in the fitting of brace, compression garments or performance support, making tailored recommendations and ensuring they leave feeling comfortable and confident.
- Respond to customer inquiries via phone and ticketing system, providing qualified, solutions‑focused support.
- Provide expert guidance and ensure every customer receives the exceptional care expected from a world‑class brand.
- Work closely with healthcare partners – including Physiotherapists, Osteopaths, Exercise Physiologists, and Sporting Teams – to ensure their patients receive the right support throughout their recovery and return to a pain‑free life.
- Nurture strong, long‑term partnerships with healthcare professionals, built on trust, exceptional service, and a shared commitment to helping people move freely.
- Be flexible and available to work across both the North Ryde Office and the CBD-based Retail Flagship Store.

About You

- Bachelor’s or Diploma qualification in Health, Sport Science, or Business – or alternatively, 2+ years of customer service experience in an office or retail environment.
- Eager to build a long‑term career in healthcare or sports performance,



with a strong passion for helping people.
- Thrives in fast‑paced environments, comfortable juggling multiple responsibilities, and always ready to support the team.

Company Benefits

- Join an energetic, supportive, and close‑knit team.
- Receive individually tailored career progression pathways across Sales, Business Development, Operations, Logistics, or Leadership.
- Benefit from comprehensive training in sports performance, medical supports, and braces.
- Gain exposure to multiple areas of the business, building a broad understanding of operations, customer experience and business development.
- Competitive salary + staff discounts + bonus.

Contact

Ready to take the next step in your career? Apply now or reach out to Kelly on / for a confidential chat about joining this global leader and making a real impact in healthcare.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service, Administrative, and Sales

Industries

Wellness and Fitness Services, Retail Health and Personal Care Products, and Sporting Goods Manufacturing

Recruitment details

TreSp Recruitment is a highly specialised business, recruiting across innovative technologies within Healthcare and Medical Devices. Your dedicated consultants are experienced in their space and will provide highly specific information and understanding of the positions they work on.

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📌 Customer Care Professional (Healthcare) (City of Sydney)
🏢 TRESP Recruitment - Medtech and Healthtech Experts
📍 City of Sydney