About the role

Amity Dental Centre is seeking a dedicated and professional Receptionist and dental assistant to join our team on a part-time basis. Based in Albany WA 6330, this role is pivotal to creating a welcoming first impression for our patients and ensuring the smooth operation of our dental practice. As Receptionist, you will be the first point of contact for patients, managing appointments, enquiries and administrative tasks that keep our practice running efficiently. This position plays a crucial role in delivering exceptional customer service whilst supporting our clinical and administrative teams.

What you'll be doing

- Greeting patients warmly and professionally as they arrive at the practice

- Managing appointment scheduling, confirmations and rescheduling using dental practice software

- Answering phone calls and responding to patient enquiries in a courteous and timely manner

- Processing patient registrations and maintaining accurate patient records

- Handling payments, invoices and basic financial administration

- Coordinating with dental practitioners and support staff to ensure smooth patient flow throughout the day

- Maintaining a clean, organised and welcoming reception area





- Helping as dental assistant as needed

- Following infection control protocols and maintaining confidentiality of patient information

- Supporting administrative tasks such as preparing treatment plans and patient correspondence

What we're looking for

- Previous reception or customer service experience in a healthcare setting is highly desirable

- Robust communication skills with the ability to interact professionally with diverse patients and staff

- Excellent organisational abilities and attention to detail

- Proficiency with computers and dental practice management software (training provided)

- Ability to multitask and prioritise workload effectively in a busy environment

- Professional, friendly and empathetic demeanour

- Understanding of patient confidentiality and data protection principles

- Flexibility to adapt to changing practice needs

To apply now, please submit your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for Amity Dental Centre. We look forward to hearing from you.

📌 Recepctionist, Dental Assistant (Albany)
🏢 Amity Dental Centre
📍 Albany