Be the welcoming voice and steady hand behind Hextra's day-to-day operations.

Hextra is looking for an Administration Assistant who can keep our office humming, look after our clients on the phone, and make sure nothing falls through the cracks. Someone organised, switched on, and genuinely good with people, the kind of teammate everyone is glad to have in their corner.

This is a great opportunity for someone who wants a stable, varied admin role in a growing business, with a four-day week, a long weekend every week, and a real path to grow with us as we expand.

Why Choose This Role?

Before we get into the detail, here's what makes this opportunity different:

- Free annual ski season pass — live and work in one of Australia's best locations

- Team events, Upskilling programs avaliable

- Genuine career path — we invest in our people through training and upskilling at every stage of their career with us

- Stable, growing business backed by Nexa Trades Group

- Supportive team culture — small enough to know everyone, big enough to offer real opportunity

- Competitive salary plus superannuation

We offer a role where the work you do every day genuinely matters, in a team that values reliability, attention to detail, and looking after each other.

About Hextra

With over 28+ years of combined experience in the Snowy Mountains, Hextra is a trusted provider across:

- Electrical

- HVAC & Refrigeration

- Air Conditioning

- Fire Protection

- Hydronics & Heating Systems

- Solar & Off-Grid Power Solutions

We operate across commercial, industrial, and residential sectors, with robust existing clients and continued expansion into new regions.

Our Culture, And Why It Matters to This Role

We believe that a high-performing culture is what separates a business that grows sustainably from one that just gets through the week.

Our team is hands-on, direct, and proud of what they build. We value accountability without blame, open communication at every level,



and people who show up to preform - in the office, on the phones, in the small moments. We pay attention and we progress individuals on there work ethics and drive

The Administration Assistant is often the first person a client speaks to when they call Hextra. That first impression matters. We're looking for someone who takes pride in being that voice - friendly, capable, and reliable.

About the Role

As Administration Assistant, you'll be the engine room of our office, supporting the General Manager, Ops manager, the field teams, and our clients. The work is varied, the pace is steady, and the role genuinely impacts how the business runs.

You'll work alongside:

- The General Manager

- Ops Manager

- The wider office team

- Project Managers and Team Leaders

- Field tradespeople

Your focus:

- Be the warm, professional first point of contact for clients on the phone

- Keep the admin inbox under control and nothing falling through the cracks

- Get jobs, quotes, and work orders into our job management system accurately and on time

- Keep the office running smoothly day to day

- Pitch in where needed - this is a team-first role

Key Responsibilities

- Answering incoming phone calls and directing enquiries to the right person

- Managing the admin inbox - sorting, responding, escalating, following up

- Entering work orders, quotes, and jobs

- Scheduling of our teams jobs and app management

- Coordinating vehicle bookings for servicing and maintenance across our fleet

- Supporting the General Manager and Ops Manager with day-to-day administration

- General office support - keeping things organised, professional,



and running on time

What We're Looking For

Hextra is after someone who takes pride in doing admin properly.

You'll be someone who:

- Has a warm, professional phone manner - you genuinely enjoy helping people and supporting each team member

- Pays attention to detail and gets things right the first time

- Stays calm and organised when things get busy

- Can juggle multiple tasks without dropping any of them

- Is reliable, punctual, and the kind of person teammates can count on

- Has a team-first attitude - happy to pitch in beyond the job description when it matters

- Wants to grow with the business and is open to learning new things

Ideal Background

- Previous experience in an administration, receptionist, or office support role

- Confident with Microsoft Office (Outlook, Word, Excel)

- Experience with Simpro and Xero is a strong advantage — but we'll train the right person

- Experience in a trades, construction, property, or facilities business is a bonus (not essential)

- An administration qualification

What Success Looks Like

- Clients consistently feel looked after from the first phone call

- The admin inbox runs cleanly — nothing missed, nothing late

- Simpro data is accurate and up to date

- Our team is scheduled efficentely

- The office runs smoothly, even when things get busy

- You're someone the team trusts and relies on

Location

- Based in Jindabyne, NSW

- On-site role (this is a hands-on admin position — not remote)

Ready to Apply?

If you're ready to bring your skills to a growing local business that values reliability, great work, and looking after its people — we'd love to hear from you.

Click Apply Now and send through your CV with a short cover note telling us why you'd be a great fit for Hextra. We'll be reviewing applications as they come in.

Hextra is an equal opportunity employer. We encourage applications from candidates of all backgrounds.

📌 Administration Assistant (Jindabyne)
🏢 Nexa Trades Group NSW
📍 Jindabyne