The Company

Our client is looking for someone to join their team on contract basis for 3 months.

You will be providing front line support therefore you must be okay to work onsite 5 days a week.

The Role

As a Service Desk Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure.

You will provide exceptional technical support to end users.

Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.

Your Skills & Experience

- Solid experience with O365.
- Triaging support calls.
- Outstanding people skills.
- A self-starter who values teamwork.
- Exceptional communication skills.

About you

You are a people person with a genuine passion for helping others.

Even better, you know when to skip the tech talk,



and can comfortably explain complex IT solutions to customers without an IT background.

Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.

What's on offer?

- A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.
- A rare opportunity to work on a critical project.

Job Reference Number: 06810-0013466250AS

Robert Half Ltd is committed to equal opportunity and we value diversity at our company.

We do not discriminate on the basis of categories protected under local law.

Required Skill Profession

Computer Occupations

📌 Service Desk Analyst (Hawthorn)
🏢 Robert Half
📍 Hawthorn