Position Purpose

Provide general cleaning duties. The Cleaner is responsible to provide cleaning services which contribute to a safe, clean and hygienic Community that results in a homely environment for all staff and residents.

To provide services to residents to ensure compliance with the Retirement Village Act and Odyssey Application for Residence.

Essential Qualifications/Skill Requirements

 Experience in cleaning and the use of cleaning materials, equipment and chemicals.

 Ability to work as a team member to achieve organisational goals;

 Versatility and an ability to respond appropriately to changing circumstances;

 An ability to work within a structured environment;

 Strong commitment to working with frail and aged people;

 Demonstrated commitment towards professional development and maintenance of mandatory Competencies;

 Willingness to increase knowledge of, and work in accord with, the Retirement Village Act, 1999;

 National Police Clearance Certificate

 Knowledge and understanding of personal protective equipment, chemical handling and OH & S.

Key Responsibilities

General

 Provide general cleaning duties as instructed by the Community Manager, refer to Cleaning Schedules in the Odyssey Quality Management System QMS;

 Cleaning, washing, sweeping, mopping, dusting, polishing and vacuum cleaning of designated areas to the required standard;

 Emptying litter bins, etc., and removing waste to designated areas;

 Respond to emergency calls during normal working hours and when on rostered shifts;

 Maintains records of completion of cleaning scheduled duties;

 Safe storage and use of cleaning agents including correct cleaning agents used in correct quantize for each task;

 Maintain HAZCHEM audits.





 Manage complaints in a timely and transparent manner, investigating causes and developing strategies to prevent re-occurrence, report all complaints to the Community Manager.

 Ongoing education, internal assessment and review of procedures, evaluation of new products and equipment

Workplace Health and Safety

 Participates in the risk management and infection control programs and contributes to a clean and safe work workplace to ensure safety of residents / visitors, other staff and self;

 Reports immediately any equipment or situation that is hazardous, or has the potential to be a safety issue;

 Participates in problem solving process to resolve OH&S; and infection control issues.

Physical Demands

 Walk and Stand

 Climb

 Bend Forward

 Kneel down

 Crawl

 Reach and grasp

 Push and pull objects

 Repetitive bending and lifting of items

 Repetitive hand and arm movements

Professional Conduct and Expectations

 A high standard of personal appearance and conduct is expected of every employee i.e.: clean, neat, tidy, punctual, and respectful language and manner toward residents, visitors and to each other;

 At no time must information related to a resident/family or staff member be discussed with anyone other than the relevant staff member/care professional providing care/service;

 A flexible and enthusiastic attitude toward undertaking a variety of tasks, and demonstrated commitment to ongoing quality, with a team approach is expected.

 Provide an excellent level of customer service to both internal and external customers.

Pay: $36.63 per hour

Experience:

- Cleaning: 2 years (Required)

Licence/Certification:

- National Police Certificate (Required)
- Driver Licence (Preferred)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Housekeeping/Cleaner (Robina)
🏢 Odyssey Lifestyle Care Communities
📍 Robina