Key Accountabilities:
Maintain an efficient standard of administrative support services by providing support in the areas of reception duties, records management and file management whilst monitoring correspondence flow to assist in ensuring appropriate and timely action.
Provide a range of administrative services to assist in the effective and economical operation of Tribunal hearings including organising teleconferences and videoconferences, booking interpreters and managing patient files.
Ensure that accurate, secure and confidential patient records, systems and registers are completed, maintained and stored in accordance with the Mental Health Act 2016.

Role Fit

The essential requirements for this role are:
Demonstrated experience in administration support including the management of confidential business and patient files, electronic information systems, use of contemporary office equipment and reception duties.
Ability to work autonomously with limited supervision to provide accurate, timely and high quality administrative services.
Demonstrated personal management skills including the ability to balance competing demands and prioritise workload to meet organisational objectives.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

Competitive salaries

12.75% superannuation
17.5% leave loading

Employee wellbeing

0.6 FTE Part-time work week




Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave perks for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Administration Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane