JOB DESCRIPTION

It's more than a job

As a Site Manager at Kuehne+Nagel, you will do more than lead a warehouse. You will lead the people who keep it running and build the customer partnerships that drive our business. You will create a safe, high performing operation where your team can succeed, customers receive exceptional service, and continuous improvement is part of the everyday culture. From onboarding new customers to developing future leaders and delivering operational excellence, your influence extends far beyond the four walls of the warehouse. At Kuehne+Nagel, you will play a vital role in shaping the future of our Contract Logistics business while making a lasting impact on our customers, our people, and our continued growth.

Responsibilites

- Lead all warehouse and office operations to achieve safety, operational, financial, and customer performance objectives.
- Drive performance across key operational KPIs, including Safety, Cost, Quality, Delivery, Environment, and People.
- Foster a strong safety culture by ensuring employees are appropriately trained, engaged, and supported.
- Ensure compliance with all company policies, customer requirements, and regulatory standards.
- Lead and develop high-performing operational teams through coaching, mentoring, and succession planning.
- Drive customer onboarding, retention, and operational excellence initiatives to deliver an exceptional customer experience.
- Champion continuous improvement through Lean methodologies, process optimisation, and innovative operational solutions.
- Support business growth by contributing operational expertise to customer tenders and new business proposals.
- Work collaboratively with Distribution, Customer Solutions, Engineering,



and Business Development teams to ensure seamless logistics solutions.
- Monitor productivity, resource planning, and operational performance to maximise efficiency while maintaining service excellence.
Build strong relationships with customers through regular engagement, performance reviews, and proactive problem-solving.
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Requirements

- 8+ years' experience in Contract Logistics, Warehousing, or Supply Chain Operations.
- Previous experience leading warehouse operations as a Site Manager, Operations Manager, or similar leadership role.
- Demonstrated success managing operational KPIs across safety, service, productivity, and cost.
- Robust people leadership with experience coaching and developing operational teams.
- Excellent customer relationship management and stakeholder engagement skills.
- Experience driving Continuous Improvement, Lean, or Operational Excellence initiatives.
- Strong commercial awareness with an understanding of customer contracts, budgets, and operational performance.
- Knowledge of Warehouse Management Systems (WMS) and warehouse automation technologies is advantageous.
- Excellent communication, decision-making, and problem-solving skills.

Who we are

Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:

- Corporate rates for Private Health Care Insurance
- Free Flu Vaccination Program
- Inclusive Gender-Neutral Parental Leave Policy
- Attractive long-service awards
- Novated leasing
Charity and volunteering events
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And more!

If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team!

Contact

Kuehne+Nagel Recruitment Team

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📌 Contract Logistics Site Manager (Eastern Creek)
🏢 Kuehne+Nagel
📍 Eastern Creek