Reporting to the Branch Manager, this is a varied role where no two days are the same. While most of your time will be spent serving customers on the Trade Counter, you’ll also pitch in across the branch—helping with stock counts, shelf replenishment, deliveries, and general branch duties as needed.
- Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
- Cycle counting and restocking products
- Support the team in inventory management, inwards goods and doing deliveries
- Ensuring products are organised and ready for delivery
- Supporting the team with doing customer deliveries
This is a permanent full-time role, offering 40hours a week. Working Monday to Friday working out of our Queenstown Branch.
About you
To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic.
- Proven experience in a customer service and/or retail sales environment/inwards goods/Warehouse experience
- There will be manual handling and heavy lifting required so you’ll need to be physically fit
- Strong interpersonal skills and ability to build rapport to support our valued customers
- A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
- Be confident with computers and learning new systems
- Plumbing background will be ideal but not essential
- A Full Current Zealand drivers’ licence is essential, and a forklift licence is advantageous
Our benefits:
- Competitive hourly rate and Staff-buying privileges
- Genuine development opportunities that come with being part of the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives including an Employee Assistance Program
Please note – A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
📌 Customer Service Representative (Otago)
🏢 Fletcher Building
📍 Otago
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