We are looking for a highly organized and detail-oriented Service Coordinator to join our team. The role involves managing and coordinating all aspects of service delivery to ensure a high level of customer satisfaction. The ideal candidate will have excellent communication skills, robust multitasking abilities, and a customer-focused approach. Experience with Uptick and fire protection services in Australia is preferred.

Key Responsibilities:

- Coordinate service requests and dispatch technicians to customer sites.
- Monitor service progress and ensure timely completion of work orders.
- Communicate with customers to provide updates and resolve issues.
- Maintain accurate records of service requests, work orders, and customer interactions.





- Collaborate with other departments for seamless service delivery.
- Identify opportunities for process improvement and implement changes.
- Provide administrative support to the service team as needed.

Qualifications:

- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Ability to multitask and prioritize competing demands.
- Proficiency in Microsoft Office and other relevant software applications.
- Experience with Uptick and the Fire Protection industry is a plus.

Company Overview

Please visit our company website for more information

📌 Service Coordinator (Sydney)
🏢 All Aussie Fire
📍 Sydney