About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a fast-paced and positive team environment.

About the Role

We are looking for an experienced and enthusiastic Full time Store Manager to lead the daily operations of our store, overseeing staff, food safety standards, and customer experience.

Store Location

Shop 1041, 1-29 Millaroo Drive Helensvale QLD 4212 (Takeaway store)

Key Responsibilities

- Oversee day-to-day store operations, including opening and closing procedures
- Supervise, roster, and support team members to ensure smooth daily operations
- Ensure all food is prepared and served in accordance with company SOPs, recipes, and food safety standards
- Monitor stock levels, place orders, and manage supplier relationships
- Handle cash management, POS reconciliation, and daily reporting
- Provide training and guidance to team members
- Handle customer feedback and resolve issues in a professional manner

Shifts & Availability

- Full-Time role, 38 ordinary hours per week guaranteed




- Additional hours worked beyond the guaranteed 38 hours may occur based on business needs, and will be paid in accordance with the applicable overtime provisions under the Award
- Flexible availability required, including weekdays, weekends, and evenings
- Availability during peak trading periods is highly desirable

Pay & Conditions

- Pay rates are in accordance with the Fast Food Industry Award 2020 [MA000003]
- Full training is provided with opportunities for ongoing development

Requirements

- Must hold valid Australian working rights
- Must be reliable, punctual, and able to work in a fast-paced environment
- Strong communication and teamwork skills
- Previous hospitality experience is preferred but not essential

How to Apply

Please submit your resume along with your availability. Only shortlisted applicants will be contacted.

Please note: The hourly rate shown below is based on the applicable Adult rate under the Fast Food Industry Award 2020. Junior rates apply separately in accordance with the Award.

Job Type: Full time

Pay: $33.00 per hour

Experience:

- Hospitality: 1 year (Preferred)

Work Authorisation:

- 오스트레일리아 (Required)

Work Location: In person

📌 Store Manager (Helensvale)
🏢 HERO SUSHI
📍 Helensvale