Support Coordinator

Long-term growth leads to business success — and here at People First Allied Health, we welcome prospective team members who can help push our vision forward. We’re currently searching for a Support Coordinator who can partner with multiple departments to drive measurable results that benefit our business. Our ideal candidate will be able to implement an and expand our reach and strengthen client relationships. They will also actively seek out other business opportunities that can boost revenue and set our company apart.

Objectives of this role

- Maintain positive professional relationships with clients
- Use financial techniques to improve sales revenue
- Monitor sales progress to ensure that corporate goals are being met

Responsibilities

- Conduct high-level industry research to develop effective sales solutions
- Promote the company’s products or services to prospective clients
- Participate in collaborative business meetings to update key stakeholders
- Provide continuous, constructive feedback to salespeople
- Review sales contracts to ensure they meet legal and corporate guidelines
- Interact with clients and respond to important inquiries about the company’s products or services
- Educational background in business, marketing, or finance
- A strong understanding of the needs of people living with a disability
- Case management and engagement skills
- Understanding or/ or experience of the NDIS including but not limited to NDIS Act 2013, Disability Act 2006, and other relevant legislation
- Willingness to learn and receive feedback for growth and development




- Ability to negotiate successfully with multiple stakeholders and triage where required
- Ability to think outside the box to help participants meet their NDIS plan / recovery goals
- Skills in applying, monitoring, and reviewing measurable outcomes
- Excellent time management and administrative skills, including managing participant budgets.
- Ability to work in a close team environment which is supportive and encouraging of each other.
- Motivation, passion, an adaptive personality, and willingness to go the extra mile
- A non-judgmental, person-centred, and holistic approach.
- Proficient in computer systems including Microsoft Word and Excel.
- Proven ability in meeting performance targets (KPI's)

Skills and qualifications

- Proven record of sales growth
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Knowledge around NDIS
- Transparent verbal and written communication skills
- Enthusiasm for the company and its growth potential

Preferred qualifications

- Sharp negotiation and networking skills
- Organisational skills
- Problem-solving skills
- Educational background in business, marketing, or finance

Work from home options available

Job Type: Full-time, Part Time

Pay: $30-45 per hour

Job Types: Full-time, Part-time, Casual

Pay: $35.00 – $45.00 per hour

Benefits:

- Professional development assistance
- Travel reimbursement
- Work from home

Licence/Certification:

- Working with Children Check (Preferred)
- Driver Licence (Preferred)

Work Authorisation:

- Australia (Required)

Willingness to travel:

- 50% (Preferred)

Work Location: On the road

📌 Support Coordinator (Melbourne)
🏢 People First Allied Health
📍 Melbourne