Optimis Tech in Melbourne, Australia, seeks an experienced Call Centre Operations Manager to lead outsourced contact operations for an initial 3-month contract with a robust potential for permanency. You will drive performance, ROI and customer experience across inbound/outbound channels, partnering with suppliers and internal stakeholders.
The role requires 10+ years in large-scale call centre leadership, and expertise with major contact centre platforms.
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📌 Melbourne Call Centre Leader — 3-Month Contract to Perm
🏢 Optimis Tech
📍 Melbourne
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