Start your healthcare administration career with Sports & Spinal. Permanent Part Time role.
About the Role
Due to growth our Broadbeach clinic is seeking a permanent part‑time Receptionist to join their team working 30 hours per week across Monday – Friday 9.00am – 6.00pm. As the first point of contact for our patients, you’ll play a vital role in creating a welcoming experience while helping ensure the smooth day‑to‑day operation of the clinic.
This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast‑paced environment, and is looking to build a long‑term career within a growing healthcare organisation. You’ll join a supportive administration team and work alongside a large multidisciplinary group of clinicians, helping deliver exceptional service to our patients and community.
Key Responsibilities
- Welcoming patients and managing front desk reception
- Answering phone and email enquiries
- Scheduling and managing appointments
- Processing Medicare, HICAPS and EFTPOS transactions
- Managing referrals and clinic correspondence
- Data entry and maintaining accurate patient records
- Invoicing and debtor management
- Diary management and appointment coordination
- End‑of‑day reconciliation
- Providing day‑to‑day support to clinicians and the wider clinic team
About You
- Friendly, professional and approachable
- Highly organised with strong attention to detail
- Confident using computers and learning new systems
- Able to multitask and prioritise in a busy environment
- A strong communicator who enjoys helping people
- Reliable, proactive and a team player
- Passionate about delivering exceptional customer service
Desirable Experience
- Previous reception, administration or customer service experience
- Experience in allied health, medical, or healthcare administration
- Exposure to HICAPS, Medicare billing or practice management software (advantageous but not essential)
Why Join Sports & Spinal?
- Supportive and collaborative team culture
- Ongoing training and professional development
- Career progression opportunities across a growing organisation
- Team social events and celebrations
- Employee discounts on Sports & Spinal services
- Chance to make a meaningful difference in patients’ healthcare journeys
About Us
Sports & Spinal has been providing exceptional physiotherapy and allied health services across South East Queensland for over 30 years. We are passionate about helping our patients achieve their goals while fostering a workplace culture built on teamwork, growth, innovation and genuine care.
Our Values
- Respect All
- Innovate for the Future
- Collaborate & Grow
- Be Memorable
- Show the Love
If you’re looking for a rewarding administration role with opportunities for growth and development, we’d love to hear from you.