Capgemini Australia is seeking a skilled Service Now Consultant to deliver end-to-end Service Now solutions. The role covers incident, problem and request management, platform upgrades, and integration work across ITSM, ITOM, and service catalog modules.
You will build and customize screens, workflows, dashboards and data imports, while guiding the automation and digitisation journey for clients. You will work within a hybrid workplace, apply Agile and ITIL practices, and mentor junior