Disability Services Supervisor Strive Together WA Inc•Mullaloo, Western Australia, Australia

About Strive

Founded in 1996, Strive Together WA Inc is a not-for-profit, for-purpose NDIS provider supporting people with disability, their families and carers across the Perth metropolitan region. We deliver person-centred services including Supported Independent Living, farm-stay respite and individualised supports that promote independence, connection and wellbeing.

Strive also operates Landsdale Farm in Darch, a unique integrated community space that reflects our values of inclusion, learning and connection.

About the opportunity

We are seeking an experienced and values-led Disability Services Supervisor to coordinate a portfolio of disability services and support the delivery of safe, compliant and person-centred supports. Reporting to the General Manager, Services this role provides day-to-day operational supervision across allocated services, including service planning, workforce coordination, participant safeguarding, stakeholder engagement and service-level compliance.

This is a hands-on operational leadership role suited to an experienced disability services professional who is confident supervising support workers, managing competing service priorities, identifying operational risks, and supporting continuous improvement as part of a team of supervisors.

Key responsibilities

- Supervise support workers, provide operational guidance, and coordinate day-to-day service delivery across allocated disability services.
- Prepare, monitor and maintain rosters in accordance with Award requirements, participant funding and budget parameters.
- Monitor service quality and consistency against participant goals, support plans, behaviour support plans, healthcare plans, medication requirements and risk assessments.
- Monitor portfolio compliance with NDIS Practice Standards, organisational policies and safeguarding requirements.
- Support incident review, complaints & feedback, and continuous improvement processes.
- Monitor restrictive practices, maintain required records, and elevate risks or non-compliance.
- Liaise with Behaviour Support Practitioners regarding implementation, authorisations, reporting and practice requirements.
- Monitor staff performance, conduct and capability, and identify coaching or training needs.
- Identify operational, WHS, safeguarding and workforce risks, and implement approved controls.
- Monitor service expenditure, labour ratios, overtime, agency use and portfolio budget variances.
- Participate in the on-call roster.

About you

You are an experienced disability services professional with strong operational judgement, sound communication skills and a commitment to person-centred supports. You are confident leading support workers, managing service pressures, maintaining required documentation and balancing participant outcomes with compliance, workforce and financial considerations.

You bring a practical,



solutions-focused approach and can work effectively with participants, families, support workers, behaviour support practitioners and internal stakeholders.

Selection Criteria

- Certificate III in Individual Support or equivalent/higher qualification.
- At least two years’ experience in the disability services sector in a similar supervisory role.
- Demonstrated experience supporting NDIS participants to achieve their goals and live meaningful lives.
- Strong working knowledge of person-centred practice, the NDIS Practice Standards, NDIS Code of Conduct and participant safeguarding.
- Working knowledge of restrictive practices, including appropriate implementation, documentation and escalation requirements.
- Experience supporting incident review, complaints management, behaviour support implementation or restrictive practice reporting.
- Ability to supervise staff, monitor service quality and identify operational risks.
- Strong written and verbal communication skills.
- Proficiency using CRM system and Microsoft Office 365 applications.
- NDIS Worker Screening Check.
- Working with Children Check.
- Current WA driver’s licence and access to a reliable, roadworthy vehicle.
- Ability to participate in on-call roster.
- Purpose-led work with a respected local not-for-profit NDIS provider.
- A meaningful frontline leadership role with direct impact on participant outcomes.
- Salary packaging up to $18,550 per annum to maximise your take home pay.

For further information, please contact **@strive.org.au or call 3***.

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📌 Disability Services Supervisor (Australia)
🏢 Strive Together WA
📍 Australia