We are seeking an invested and passionate Manager at Chandlers Smiths Beach Villas. Located at Smiths Beach with amazing ocean views, this could be the next step to further build your experienced hospitality career.
What will you be doing?
· Ensure the smooth running of day-to-day operations
· Maintain a high customer service focus, and take both responsibility and pride in having a positive impact
· Use initiative to resolve issues, always clearly communicating with both customers and colleagues
· Create ideas and suggestions to enhance procedures in the villas.
· Actively seek feedback from owners and action improvements where possible
· Identify shortfalls before they affect customer service, and develop action plans to address these issues
· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards
· Understand the hospitality industry, the southwest market, and be aware of potential highs and lows in the business
· Prepare rosters and job schedules for team members, and coordinate the payroll
· Complete regular financial and operating reports
What are we looking for?
· Guest services experience in a hotel/resort workplace
· Strong communication and coordination skills
· Positive team player
· Responsible and self-motivated
· Patient, responsible, and proactive
· Ability to work under pressure
· Tech-savvy and organized
· Enthusiastic and eager for knowledge
· Flexible and resilient with various challenges
Positioned in the South West Region of WA, we prefer the applicant to reside within 30 minute drive of our location.
If this sounds like your job, please apply along with a covering letter which demonstrates how your skills, experience and knowledge would make you the best person for this role.