Position: Retail Manager

Employer: DEE WHY EXPORT IMPORT PTY LTD "

Location: Dee Why, NSW-2099

Employment Type: Full-time

Salary: AUD 90,000 plus Superannuation

About Us

DEE WHY EXPORT IMPORT PTY LTD operates a well-established independent retail business in

Dee Why, NSW, offering fresh fruit and vegetables, grocery products, chilled and frozen foods,

and an extensive range of international specialty products. We are committed to delivering

high-quality products, competitive pricing and excellent customer service to our growing

customer base.

Due to continued business growth and future expansion plan, we are seeking an experienced Retail Manager to join our team.

Key Responsibilities

- Manage the daily operation of the retail store to ensure efficient workflow, appropriate

staffing levels and a consistently high standard of customer service.

- Determine the range of fresh produce, grocery items and specialty products to be stocked, taking into account seasonal availability, customer demand, market trends and sales

performance.

- Monitor inventory levels, arrange stock replenishment, coordinate deliveries with

suppliers, and ensure the freshness, quality and effective stock rotation of perishable

products while minimising stock loss and wastage.

- Negotiate with suppliers regarding product availability, pricing and delivery schedules to

ensure adequate stock and competitive retail pricing.

- Develop pricing strategies and coordinate promotional activities, including seasonal

specials, in-store displays and marketing initiatives to increase sales.

- Maintain accurate records of stock movements, purchasing activities, sales performance





and other operational data.

- Prepare and monitor store budgets, review operating expenses and sales results, and

recommend measures to improve profitability.

- Recruit, train, supervise and roster retail staff, monitor staff performance and ensure

customer service standards are consistently maintained.

- Handle customer enquiries and resolve complaints relating to products and services in a

timely and professional manner.

- Ensure compliance with Work Health and Safety requirements, food safety standards and

company policies, including the safe handling and storage of fresh produce.

- Coordinate merchandising and product displays to optimise product presentation,

enhance the customer shopping experience and maximise sales opportunities.

- Identify opportunities to improve retail operations and implement business initiatives

that enhance operational efficiency, customer satisfaction and overall business

performance

Skills and Experience

- A relevant qualification in Business, Retail Management or a related discipline, or

equivalent relevant industry experience, will be highly regarded.

- At least one year of recent experience in a retail management or supervisory role.

- Strong knowledge of retail operations, inventory management and merchandising.

- Experience in staff supervision, rostering and team leadership.

- Sound communication and customer service skills.

- Ability to work in a fast-paced retail environment.

- Robust organisational and problem-solving skills

To apply, please submit your resume and a brief cover letter outlining your relevant

experience.

Pay: $85,000.00 – $96,798.29 per year

📌 STORE MANAGER - FRUIT,VEGE & GROCERY (Dee Why)
🏢 DEE WHY EXPORT IMPORT
📍 Dee Why