As a Support Specialist, you’ll be customers’ superhero, guiding them through their tech journey and leaving a trail of smiles in your wake.

What You’ll Do:

- Be the go-to problem solver for our users, providing top-notch support and leaving them with that “I just got a unicorn as a gift” feeling.
- Dive into the mysteries of our software, unravelling any snags or glitches with the finesse of a puzzle-solving maestro.
- Collaborate closely with our tech wizards to escalate complex issues and ensure seamless resolutions.
- Craft user guides and FAQs that are as clear as crystal and as engaging as a Hollywood blockbuster.

What We’re Seeking:

- A tech-loving whiz kid with an infectious enthusiasm for helping others succeed.
- Industry experience in hospitality is a real plus.
- A master communicator who can turn tech jargon into customer-friendly conversations.




- A hospitality hero with experience in hotel reception or reservations.
- A multitasking dynamo who can switch between the art of support and the science of troubleshooting.
- An organised and patient problem-solver, never daunted by a challenge and always ready to learn.

Perks & Benefits:

- A dynamic hybrid work week, working three days a week in an exciting office workplace. giving you the chance to thrive both in the office and from the comfort of your abode.
- Regular team outings that promise laughter, camaraderie, and epic memories in the making.

Ready to start your journey as a Support Specialist? The adventure begins now! Send us your resume

📌 Support Specialist (Gold Coast)
🏢 Superior People Recruitment
📍 Gold Coast