Enterprise Escalation Lead - Customer Success (Australia)

Enterprise Escalation Lead - Customer Success (Australia)

02 Aug
|
Palo Alto Networks
|
Australia

02 Aug

Palo Alto Networks

Australia

Palo Alto Networks is seeking an Escalation Manager to bring order and focus to retention and problem resolution for existing customers. This high‑visibility role sits within the Technical Support team and drives escalation handling, meeting leadership, and cross‑functional coordination across Sales, R&D;, and Product Management.

You will lead internal and customer meetings, respond with empathy, and partner with global teams to resolve issues quickly while ensuring qualified standards and

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📌 Enterprise Escalation Lead - Customer Success (Australia)
🏢 Palo Alto Networks
📍 Australia

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