About us

The Bidet Shop is a specialist retailer dedicated to providing high-quality bidet products and bathroom solutions to Australian customers. We pride ourselves on delivering exceptional customer service, product expertise, and innovative solutions in the wellness and home improvement sector. Our team is passionate about helping customers find the perfect products to enhance their daily routines and improve their quality of life.

About the role

We are seeking 3 full-time Administration professionals to join The Bidet Shop team in Southport, QLD. This is a key position that will provide essential administrative and operational support to the business. You will be instrumental in ensuring smooth day-to-day operations, managing client communications, and supporting our sales team. This role is based on-site in Southport and offers the opportunity to be part of a growing, customer-focused business.

What you'll be doing

- Managing incoming client enquiries via phone, email and other communication channels

- Processing customer orders and sales documentation accurately and efficiently

- Maintaining comprehensive customer databases and records

- Coordinating with the sales team to provide administrative support and ensure timely follow-up

- Preparing quotes, invoices and other business documentation

- Scheduling appointments and managing calendars for key staff members

- Handling general office duties including filing, data entry and document management

- Assisting with customer service queries and providing product information support

- Contributing to the overall efficiency of office operations and business processes

What we're looking for





- Proven experience in administration or client services roles within a sales or retail environment

- Robust organisational and time management skills with the ability to prioritise multiple tasks

- Excellent written and verbal communication abilities

- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general IT competency

- Experience with customer relationship management (CRM) systems or database management

- Professional telephone manner and friendly, customer-focused attitude

- Attention to detail and accuracy in administrative tasks

- Ability to work independently and as part of a team

- Problem-solving skills and a proactive approach to work

- Reliable and punctual with a strong work ethic

What we offer

We offer a competitive salary package commensurate with experience and qualifications. As a growing business, we provide opportunities for professional development and career progression. We pride ourselves on creating a positive, supportive work environment where team members are valued and their contributions are recognised. You will benefit from working with a passionate team that is committed to customer excellence and continuous improvement. We encourage a healthy work-life balance and offer a pleasant, professional workplace in Southport.

If you are an organised, customer-service-oriented professional with strong administrative skills and are looking for a rewarding full-time role, we would like to hear from you. Please apply now by submitting your CV and a cover letter outlining your relevant experience and why you would be a great fit for The Bidet Shop team.

📌 Administration (Southport)
🏢 The Bidet Shop
📍 Southport