Are you a dedicated Customer Service professional looking for a rewarding challenge in a breathtaking location? Kangaroo Island Council is seeking a passionate and experienced Customer Service & Library Officer to provide exceptional service to our local community.

Join the team and thrive in this unique and inspiring setting, enjoying true work-life balance. This is an opportunity to excel in your craft and grow both personally and professionally.

Position objectives

The Customer Service & Library Officer has a strong focus on delivering high quality and consistent customer service to the local community, library members and members of the public.

Key requirements of the position (not limited to these) include:

- Providing outstanding customer service to residents and visitors, including answering enquiries, processing payments, and assisting with council services

- Assisting with day-to-day operations in the library

- Performing a range of administrative duties such as data entry, filing, and managing records

What we're looking for

- Previous experience in any or all of the following areas, customer service, administration or finance, preferably in a local government or public sector environment

- Solid interpersonal and communication skills, with the ability to provide excellent customer service

- Proficient in the use of Microsoft Office suite (Word, Excel, Outlook, Sharepoint) and other IT systems

- Attention to detail and the ability to work accurately under pressure





- Flexible and adaptable, with the ability to work as part of a team

What we offer

At Kangaroo Island Council, we value our employees and offer a range of benefits, including competitive remuneration, access to professional development opportunities, and a supportive and inclusive work environment. We are committed to creating a diverse and inclusive workplace, and we welcome applications from all backgrounds.

Further Information & How to Apply

For further information regarding the role, please email [email protected] or contact Stephanie Wurst, Senior Manager People & Culture (08)8553 4500.

To apply please submit your application via SEEK addressing the selection criteria on how your skills, experience and qualifications meet the requirements of the position contained in the Position Description (Employment | Kangaroo Island Council) and an up to date resume, by Monday, 24 August 2026.

If you are ready to take on a rewarding role that makes a real difference in the community, apply now to join our team at Kangaroo Island Council!

Suitable candidates are subject to pre-employment screening which includes:

- Reference & Qualification Checks

- Work Rights Verification

- Functional/Medical Assessment

- National Police Clearance

- Working with Children Check

Employment at Kangaroo Island Council is subject to successful clearance of all these checks / certifications.

📌 Customer Service & Library Officer (Kingscote)
🏢 Kangaroo island council
📍 Kingscote