Solutions Architect | Information & Records Management
Queensland Government
Records365 or eDRMS experience highly regarded

The opportunity A Queensland Government department is seeking an experienced Solutions Architect to support the design and delivery of solutions across information and records management.

This role will work closely with business stakeholders, technical teams and delivery partners to understand the department’s current information-management environment and develop practical solution designs that meet its operational, technical, security and compliance requirements.

The successful candidate will bring solid solution architecture experience, along with a sound understanding of electronic document and records management systems. Experience with Records365 would be ideal, although candidates with experience across other enterprise eDRMS or records-management platforms are strongly encouraged to apply.
Key responsibilities

- Develop current-state, future-state and transition solution architectures
- Translate business and information-management requirements into clear technical solutions
- Provide architecture advice across records, documents, information lifecycle and associated systems
- Support the integration of records-management solutions with existing corporate applications and platforms
- Define solution requirements covering workflows, metadata, permissions, security, retention and information lifecycle management
- Work with business, information-management, security, infrastructure and application stakeholders
- Assess solution options and clearly communicate benefits, risks, dependencies and trade-offs
- Produce architecture artefacts,



solution designs, roadmaps and recommendations
- Ensure proposed solutions align with relevant enterprise architecture, security, information-management and governance standards
- Contribute to implementation planning, design assurance and the resolution of technical issues

About you You will be an experienced Solutions Architect who can work across both business and technology teams. You should be comfortable taking complex information-management requirements and turning them into practical, supportable solution designs.
Ideally, you will have:

- Demonstrated experience as a Solutions Architect in a large or complex environment
- Strong experience across information management, records management or enterprise content management
- Practical knowledge of electronic document and records management systems
- Experience with Records365, RecordPoint or a comparable platform
- Broader eDRMS experience with platforms such as Content Manager, Objective, OpenText, SharePoint or TechnologyOne ECM will also be considered
- Experience designing integrations between records-management platforms and corporate systems
- An understanding of metadata, classification, retention, disposal, access controls and information lifecycle requirements
- Strong stakeholder engagement and workshop facilitation skills
- The ability to explain technical decisions clearly to non-technical stakeholders
- Previous Queensland Government or other public-sector experience would be advantageous

Experience working with eDRMS configuration, permissions, workflows, metadata, security controls and lifecycle management would be particularly relevant to this opportunity.

📌 Solution Architect (Brisbane)
🏢 Sharp & Carter Technology, Projects & Digital Brisbane
📍 Brisbane