Quality, Risk & Compliance Officer
Part-Time – 22.5 hours/week (3 days per week) | $101,000.00 (FTE equivalent based on 38 hrs/week)
About Us
Space for Life is dedicated to delivering high-quality, person-centred disability support services. We're passionate about empowering our participants to live fulfilling lives, and we're just as committed to supporting our team to do their best work in a values-driven, collaborative environment.
About the Role
We're seeking an experienced Quality, Risk & Compliance Officer to join our team on a part-time basis (3 days per week) on a fixed term 2-year contract with the opportunity to renew. Reporting directly to the CEO, you will play a critical role in ensuring Space for Life meets all NDIA and NDIS Quality and Safeguards Commission requirements, while driving a culture of continuous quality improvement across the organisation.
This is a hands-on role for someone who thrives on detail, enjoys problem-solving, and is passionate about making a genuine difference in the disability services sector.
Key Responsibilities
- Ensure organisational compliance with NDIA and NDIS Quality and Safeguards Commission standards
- Lead and coordinate internal and external audits, working closely with Team Leaders, Senior Team Leaders, House Leads and the Operations Manager
- Maintain the internal audit schedule and proactively prepare the organisation for external audits
- Identify risks and gaps in current policies, procedures and documentation, and lead updates to close them
- Manage and update the Continuous Improvement and Risk Management Registers
- Oversee the resolution of internal and external complaints relating to service quality
- Manage reportable incidents and complaints from the NDIS Commission
- Collaborate with Service Coordinators to ensure participants' Support Plans, Behaviour Support Plans and Risk Assessments remain current
- Lead regular meetings on quality, risk and continuous improvement
About You
You're an experienced compliance or quality professional with a strong understanding of the NDIS environment and a genuine commitment to person-centred care. You'll bring:
- Demonstrated experience as a Risk and Compliance Officer, Quality Assurance Officer, or in a similar role
- Working knowledge of quality, risk, safeguarding practices and continuous improvement frameworks
- Experience within NDIS or disability services
- Relevant experience in policy development
- Sound knowledge of the NDIS Practice Standards
- Excellent written communication skills and high attention to detail
- Strong organisational and time-management skills, with the ability to work autonomously and meet deadlines
- Intermediate Microsoft Office skills
Qualifications & Requirements:
- Cert IV or higher in Human Services, Business, Risk or Quality Management, or Internal Audit (relevant field)
- Certificate IV in Disability (highly regarded but not essential)
- Current Class C Driver's Licence
- Current NDIS Worker Screening Check (or willingness to obtain)
- Full Australian working rights
Desirable:
- Knowledge of access and equity issues, legislation and services for culturally and linguistically diverse communities
What We Offer
- Competitive hourly rate of $101,000 (FTE equivalent based on a 38-hour week)
- Flexible part-time role – 22.5 hours per week (3 days)
- Fixed term 2-year contract, with the opportunity to renew
- A supportive, values-driven team culture
- The chance to make a real, lasting impact in the lives of NDIS participants
How to Apply
If you're passionate about quality, risk and compliance in the disability services sector and want to be part of a team that genuinely cares, we'd love to hear from you.
Apply now by submitting your resume and a cover letter outlining your relevant experience.
📌 Quality, Risk & Compliance Officer (Perth)
🏢 BGSR
📍 Perth