Aurora Training Institute is a progressive Registered Training Organisation (RTO) with 10+ years’ experience delivering quality training solutions. The team at Aurora is committed to providing superior client care and has built a reputation for service, quality and reliability through the brand mantra Flexible Supportive Education.

Aurora is currently seeking an Administration Assistant to join our team full time at our Gold Coast, Robina Head Office.

This position is based at reception and plays an important role in creating a welcoming and professional first impression for visitors, staff, clients and other stakeholders attending Head Office. It would suit someone who is reliable, organised and enjoys working in a busy office environment, with a positive “can-do” attitude and a willingness to assist where needed.

About the role

As the Administration Assistant, you will be a key point of contact at our Gold Coast Head Office and will support the smooth day-to-day operation of the office and administration team.

Your key responsibilities will include, but are not limited to:

- Providing professional front-of-house reception and administrative support.

- Welcoming visitors, clients, staff and other stakeholders to Head Office.

- Responding to phone, email and walk-in enquiries in a friendly and timely manner.

- Directing enquiries to the appropriate staff member or department.

- Completing general administration tasks, including data entry, scanning, printing and document preparation.

- Supporting the administration team with day-to-day tasks and internal processes.

- Assisting with the preparation and organisation of documents, forms, resources and office materials.

- Helping maintain a clean, organised and professional reception and office environment.

- Supporting staff with general administrative and operational needs.

- Managing competing priorities in a busy office setting.

About you

This is a great opportunity for someone looking to build their administration skills and grow within a supportive team environment.





To be successful in this role, you will have:

- A positive, motivated and proactive attitude.

- A friendly, professional and approachable manner.

- Strong communication and interpersonal skills.

- Good organisation and time management skills.

- Excellent attention to detail and accuracy.

- Confidence using Microsoft Office, including Word, Excel and Outlook.

- A hands-on approach and willingness to assist the team where needed.

- The ability to interact professionally with visitors, clients, suppliers and staff at all levels.

- A willingness to learn, take on feedback and continue developing your skills.

Previous experience in administration, reception or customer service would be highly regarded, but is not essential. This role may suit a recent school leaver or someone looking to commence their career in administration.

What Aurora offers

- A full-time role based at Robina, Gold Coast.

- A busy, people-focused environment.

- Training and support to develop within the role.

- The opportunity to be part of a reputable training provider with a strong focus on service, quality and student support.

- The prospect to accrue a monthly Rostered Day Off.

- Wages in accordance with MA000075 – Educational Services (Post-Secondary Education) Award 2020 (rates effective 1 July 2026). The indicative Award wage range is Level 1.1 General ($26.97 per hour) to Level 1.3 ($29.11 per hour), excluding super, with classification aligned to the successful candidate's skills and experience. Please note: Junior rates will apply to employees aged 20 years or younger, where applicable.

If you are dedicated, enthusiastic and would like to be part of a team of motivated professionals working for a quality training provider, Aurora encourages you to apply.

Please submit your resume and cover letter outlining your suitability for the role.

Aurora appreciates the time and effort taken to apply; however, due to the volume of applications, only those shortlisted for an interview will be contacted.

Aurora is managing this recruitment directly and is not seeking support from recruitment agencies.

📌 Junior Administration Assistant / Reception (Gold Coast)
🏢 Aurora Training Institute
📍 Gold Coast