About the Position

We are excited to welcome a Family Support Practitioner to our Mackay Intensive Family Support team. This role provides an exciting opportunity to work comprehensively with families as a whole and with individual family members to overcome the challenges they are experiencing and achieve meaningful change. In this role, you will utilise evidence informed therapeutic interventions and be contributing directly to the improved wellbeing of children and families.

- Level 4 SCHCADS Award.
- Salary range: $92,287 - $99,295 + Superannuation.
- Full-time, Government funded contract until 30 June 2027 with possible extension.

Key Responsibilities:

- Empower families to succeed by delivering intensive case management and tailored support that addresses complex needs and child protection concerns.
- Create meaningful change by partnering with families to develop goals, build strengths and improve safety and wellbeing outcomes.
- Work collaboratively with key services to connect families with the supports they need and achieve sustainable outcomes.
- Make a lasting impact by strengthening family resilience, community connections and protective factors for children and young people.

Please read the full position description for more information.

About You

- Hold a relevant tertiary qualification (allied health, social work, human services) with skilled registration (if required) and, a membership in a qualified association (desirable).
- Demonstrate at least two (2) years’ experience providing case-management and therapeutic services to families, caregivers, young people and children in a child protection framework.
- Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).
- Current driver’s licence.

About Act for Kids





Act for Kids is a for-purpose organisation that delivers evidence-based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.

You will have access to:

- Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
- Extra leave, including wellbeing days, study, exam, and pet leave.
- Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
- Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
- Ongoing professional development through our annual PD fund and structured support.
- Flexible work arrangements and a team that truly values what you bring.

Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Caring, Courageous, and Cooperative. We’re proud to be recognised for our commitment to inclusion as Inclusive Employer 2023–24 and 2025–26 by the Diversity Council Australia.

How to Apply

Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received, therefore, please apply as soon as possible before the closing date.

Please include:

- Resume
- Cover letter addressing the key responsibilities of the role.

If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.

Contact

For more information, please contact Deanne Mills (Program Manager): 04•• ••• 632 or [email protected].

Closing Date: 28 August 2026

📌 Family Support Practitioner - Mackay
🏢 Act for Kids
📍 Mackay