About the Role

Are you a skilled Bookkeeper or Client Support Specialist who loves helping business owners stay organized and compliant?

were is looking for a Bookkeeper & Client Support / Administrator to join our collaborative team in North Lakes, Brisbane. This full-time permanent position replaces a team member taking maternity leave, with long-term security provided by our steady firm growth.

In this varied role, you will handle hands-on bookkeeping, client onboarding, ATO coordination, and ASIC compliance in a paperless, modern cloud environment.

Key Responsibilities
Prepare monthly/quarterly activity statements (BAS/IAS), GST reconciliations, and STP finalisations.
Manage client payroll, Xero setups, file maintenance, and client software troubleshooting.
Process all ATO correspondence using ATO Mate, set up payment plans, and manage quarterly PAYGI processing.
Handle client onboarding/offboarding, establish recent legal entities, and manage ASIC annual reviews and updates.
Assist in developing Standard Operating Procedures (SOPs) and general practice support.

What We Are Looking For




Experience: 3+ years in public practice bookkeeping or dual Client Support/Bookkeeping roles.
Qualifications: Registered BAS Agent, JP qualification, or Diploma in Accounting is highly desirable.
Tech Stack: Robust proficiency with Xero, XPM, ATO Mate, BGL CAS, SuiteFiles, and Adobe.
Attributes: Excellent client communication, robust organizational skills, detail-oriented, and a proactive "can-do" attitude.
Note: Candidates solid in Client Support/Admin who want to build bookkeeping skills (or vice versa) are encouraged to apply!

What's on Offer
Salary: $70,000 - $80,000 + Super (based on experience).
Flexibility: Full-time (38 hrs) or Part-time (min 30 hrs). Flexible start/finish times and WFH options available.
Perks: Laptop and mobile supplied, professional study support + CPD allowance, and free in office parking.
Culture: Friendly, supportive small-team dynamic with clear SOPs and ongoing mentoring.
INDAUS

📌 Bookkeeper & Client Support / Administrator North Lakes
🏢 W3Global Australia
📍 North Lakes