About the Role

We are seeking a capable and collaborative Communications professional to manage and deliver proactive internal and external communications supporting operational and infrastructural activities across Sydney.

This role plays a critical part in ensuring customers, community members, stakeholders, and government agencies receive accurate, timely, and consistent information in a fast-paced operational environment. You will work closely with operational teams to support regular communications, stakeholder engagement, and broader organisational communication objectives.

Key Responsibilities
Develop, implement, and maintain best-practice communication strategies for operational, maintenance, and incident activities
Act as the primary point of contact for customer and stakeholder enquiries, complaints, and community concerns
Draft and distribute network alerts, notifications, web updates, and other communications
Coordinate public advisories and content updates with government and transport stakeholders
Prepare and manage planned notifications and community updates
Maintain website and social media communications during major events
Develop media responses, briefing notes,



and key messaging for senior management
Maintain communication records, logs, templates, and standard operating procedures

Key Skills Required
Degree or Diploma in Communications, Public Relations, Media, Journalism, or related discipline
Minimum 5 years’ experience in similar field
Industry experience in government, infrastructure, transport, construction, operations, emergency services, or similar communications environments is preferred but not essential
Strong experience managing stakeholder engagement, community communications, and sensitive issues
Excellent written communication, media liaison, and relationship management skills
Robust organisational skills with high attention to detail and accuracyAbility to manage competing priorities in a dynamic operational workplace

Additional Benefits
Opportunity to work on a major projects
Agile and fast-paced operational workplace
Collaborative and supportive team culture
Exposure to high-profile stakeholder and community engagement activities
Career development and growth opportunities
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📌 Communications & Stakeholder Advisor City Of Sydney
🏢 Sharp & Carter
📍 City of Sydney