The opportunity…

The Service Engineer is responsible for the installation, maintenance, troubleshooting, and repair of endoscopy equipment, medical laser systems and ultraviolet light sterilisation units. This role provides on‑site and remote technical support to ensure optimal performance, safety, and compliance with regulatory standards. The Service Engineer also supports product upgrades, preventative maintenance, customer training, and documentation, working closely with clinical staff and internal teams to deliver high‑quality service and minimise equipment downtime.

About the Ideal Candidate:
Robust leadership and communication skills, with the ability to motivate and guide others
Customer‑centric, with a genuine commitment to service excellence
Calm and effective under pressure, able to manage competing priorities
Accountable, reliable, and comfortable taking ownership of results
Collaborative, working well across teams and stakeholders

Personal Qualities
Self‑driven and adaptable, with a willingness to learn and grow
Qualified, respectful, and values‑driven




Resilient, with a constructive approach to feedback and change

Experience required:
Proven experience in a similar role within a service, operations, or customer‑focused workplace
Experience dealing directly with customers and resolving issues to a high standard
Track record of meeting performance targets, KPIs, or service level agreements
Ability to analyse issues, identify root causes, and implement practical solutions

Desirable (but not essential)
Industry‑specific qualifications or certifications EG electronics, electrical or trade discipline
Experience in Endoscopy environments, hospitals, or service‑related industries

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
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📌 Field Service Engineer Brisbane City
🏢 Device Technologies
📍 Brisbane