Branch Customer Advisor – Banking – Tully

Are empowered to make a positive difference for customers and communities, given the opportunity to learn, grow and achieve, and deliver a seamless, consistent, and tailored customer experience every day.

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This team-oriented mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and Current Zealand.

Responsibilities
Support NAB’s Tully branch by being the first point of contact for our customers; putting them at the centre of everything you do.
Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
Demonstrate our Smarter Banking options (self‑service and digital) for customers, making banking simple, easy and secure.

Qualifications
A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers.




A team player with a keen eye for detail ensuring every transaction is effective and accurate.
Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Hours (5 days per week)

8:30 am – 4:30 pm on Monday and Friday, 9:00 am – 1:15 pm on Tuesday, Wednesday and Thursday.

Benefits
Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.

Diversity & Inclusion

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
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📌 Customer Advisor Tully, Qld Thursday Island
🏢 NAB
📍 Thursday Island