Evergreen Trees Direct is one of Australia's leading tree and plant suppliers, servicing wholesale and retail customers nationwide — from landscapers and developers to home gardeners. We're a rapid-moving team in Mornington looking for a super organised, customer-focused administrator to be the hub of our office.

What you'll do:
Answer inbound calls as reception — take clear notes when the sales team are busy
Handle customer admin requests: delivery address changes, site contacts, ETAs
Book deliveries and coordinate times with freight partners, drivers, and customers
Notify suppliers of scheduled pickups and liaise with our freighters
Raise purchase orders and manage supplier communications
Obtain stock photos from suppliers for customers
Keep customers proactively informed from order to delivery




Keep our internal system up to date — orders, deliveries, customer records
Handle customer issues positively — always aiming for a happy client

About you:
Highly computer savvy — quick to learn recent systems
Super organised with excellent attention to detail
Warm, friendly, and qualified on the phone
Positive, solutions-focused, and customer-first
Logistics, freight, or horticulture experience a bonus, not essential

Why join us: a varied role with genuine ownership in a growing national business with a supportive, down-to-earth team.

To apply, send your resume with a short cover note telling us why you're the right fit.

📌 Office Administrator / Customer Service Coordinator Mornington
🏢 Evergreen Trees Direct
📍 Mornington