Key Responsibilities
Define ServiceNow platform architecture, roadmap, and governance
Lead design and implementation of ITSM, ITOM, ITAM, CMDB, CSM, and HRSD solutions.
Architect integrations using REST/SOAP APIs and Integration Hub.
Drive automation, workflow optimization, and digital transformation initiatives.
Provide technical leadership, solution reviews, and best-practice guidance.
Ensure platform security, scalability, performance, and compliance.
Required Skills
Robust ServiceNow Architecture & Solution Design experience.
Expertise in ITSM, ITOM, ITAM, CMDB/CSDM, Service Catalog, and Flow Designer.
Hands-on experience with REST/SOAP APIs, Integration Hub, and JavaScript.
Robust knowledge of ITIL processes and Service Management frameworks.
Excellent stakeholder management and consulting skills.
📌 Servicenow Architect/lead Sydney
🏢 Avance Consulting
📍 Sydney
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