Service Coordinator

Full time | Monday to Friday (Immediate Start Available)

Join a friendly, hardworking team known for quality workmanship, honesty, and genuine customer care. We're looking for a reliable, organised Service Coordinator to be the face of our business and keep the workshop running smoothly behind the scenes.

If you love being the go-to person who keeps everything in order — the calls answered, the bookings sorted, the paperwork right, the parts where they need to be — this role is for you.

Trade or automotive knowledge is a bonus, not a prerequisite. We can teach you the mechanical side as you go; what we're really after is someone organised, personable, and switched on, who takes ownership and gets things done. Your attitude will take you a lot further here than a background in cars ever could.

What You'll Do
Be the first point of contact for customers: answer calls, greet clients, and keep them updated on their vehicles
Schedule and book servicing, repairs, and roadworthy inspections
Prepare quotes, job cards, and invoices accurately and efficiently
Manage vehicle check-ins/check-outs and make sure all paperwork is complete
Coordinate with suppliers: ordering, receiving, and returning parts as needed
Maintain compliance documentation
Keep the office tidy,



organised, and well stocked
Support the team with general admin: data entry, workshop scheduling, and more

What We're Looking For
Proven experience in customer service or administration, ideally in a busy environment (automotive experience is nice-to-have, but genuinely not essential — we're far more interested in your organisational skills and attitude)
Friendly, professional, and confident communication, in person and on the phone
Solid attention to detail and organisational skills
Ability to multitask and prioritise in a fast-paced setting
Comfortable with computers and general office software
Dependable, punctual, and resilient, someone who takes initiative and gets things done

Why Join Us?
Real responsibility from day one; you'll effectively run the workshop's day-to-day operations, not just answer phones
A supportive, family-run business where you're valued, not just a number
Genuine variety. No two days look the same
A friendly, down-to-earth team that takes pride in their work
A secure, long-term opportunity to build a career, not just a job

Sound like you? We'd love to hear from you. Immediate start for the right person!

📌 Service Coordinator Mordialloc
🏢 Mordialloc Service Centre
📍 Mordialloc