Hybrid Guest Relations Team Lead – Service Excellence City Of Willoughby (Willoughby City Council)

Hybrid Guest Relations Team Lead – Service Excellence City Of Willoughby (Willoughby City Council)

03 Aug
|
Princess Cruises
|
Willoughby City Council

03 Aug

Princess Cruises

Willoughby City Council

Princess Cruises is seeking a Team Leader, Guest Relations in Sydney to lead a high-performing team and deliver exceptional guest experiences. The hybrid role combines work from home with in-office duties at Chatswood, overseeing day-to-day operations and escalations while driving service excellence.

Ideal candidates will have leadership experience in customer service or contact centres, solid coaching skills, data-driven decision making and CRM familiarity (Salesforce).
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📌 Hybrid Guest Relations Team Lead – Service Excellence City Of Willoughby (Willoughby City Council)
🏢 Princess Cruises
📍 Willoughby City Council

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