About us

We’re a fast-growing, high-demand plumbing business based in Perth’s northern suburbs, specialising in residential maintenance.

Our days are busy, our phones are always ringing, and we take pride in delivering a high level of service to our customers. We’re now looking for the right person to take control of the phones, bookings, and scheduling—someone who thrives in a rapid-paced environment and can keep things running smoothly behind the scenes.

About the role

This is a key position in the business—you’ll be the first point of contact for customers and the person who keeps our plumbers organised and on track.

Your responsibilities will include
Answering incoming calls and booking jobs
Managing and optimising daily schedules for plumbers
Responding to website and email enquiries
Following up quotes and outstanding jobs
Updating job notes, invoices, and customer records
General admin to support the team





What We’re Looking For We don’t expect plumbing experience—but we do need someone who can handle a busy workload and stay organised.

You’ll be a great fit if you are:
Confident and skilled on the phone
Highly organised and able to multitask
Calm under pressure (mornings can get busy)
A quick learner with systems and software
Reliable and take pride in your work

Experience in admin, customer service, or scheduling is highly regarded. Why Join Us?
Stable, full-time hours (no weekends)
Supportive, small team environment
Busy, varied role—no boring days
Opportunity to grow with the business
Performance-based bonuses available

How to Apply Click Apply Now and include a short paragraph explaining:
Why you’d be a good fit for this role
Your experience with phones, scheduling, or customer service

We review applications daily and will contact suitable candidates quickly. Pay: $35.00 – $40.00 per hour

Benefits
Profit sharing
Work from home

Work Location: Remote

📌 Office Administrator Perth
🏢 Westplumb and gas WA
📍 Perth