The Role The role encompasses the internal support, customer service and sales support by:
Processing of requests for orders, quotations, and monitoring the purchase cycle to ensure customer satisfaction.
Answer warm Inbound Sales calls and send proposal to clients.
Monitor and advise internal customers of all relevant information such as lead times, expected delivery dates, delays or changes of Vending machines.
Reconcile job related documents.
Provide accurate information regarding availability of in-stock items.
Flexible in relation to the nature of duties performed.
Ensure customer issues are followed up in a timely manner to pre-empt escalation.
Ordering stock for the business.
First point of contact for customers and investors.
Personal Assistant to the Director and assisting him with his other business ventures as and when required.

Skills and experience
You will be reliable, hands-on, and energetic about your role.
Ability to work independently and proactively and be confident in offering feedback and solutions.
Strong organisational and time management skills.




Exceptional communication both written and verbal with the ability to build solid relationships with clients & other team members.
Preference of a minimum two (2) years of Administration or internal sales experience. This is negotiable for the right candidate.
Experience in use of computerised sales and/or purchasing systems an advantage.
Strong computer skills including Word, Excel and other Microsoft products.
Proven ability to learn new systems quickly.
Well-developed interpersonal and communication skills
Proven outstanding customer service and quality focus.
Experience in Vending Industry is Highly Preferable but not a necessary requirement.
Basic Knowledge of Accounting package like Xero, MYOB etc. would be of advantage.

Perks
A market-competitive salary commensurate with experience.
Work in a small and highly team orientated business.
Very future focused.
Immediate start is available.

📌 Office Assistant West Footscray
🏢 Sva Vending
📍 West Footscray