We’re partnering with a leading Australian SaaS technology business that supports professionals operating in fast‑moving, high‑trust environments. The organisation combines cutting-edge digital solutions with a people‑first culture, and is growing its Queensland presence.

They’re now looking for a Settlement Support Officer to join their Sydney team. This role is ideal for someone who enjoys working at pace, takes pride in accuracy, and is passionate about delivering an exceptional client experience.

About the Role

This is a hands‑on role supporting property settlement and lodgement activities, working closely with clients and internal stakeholders to ensure transactions move smoothly from start to finish. You’ll manage a high volume of files and play a key role in keeping settlements on track through proactive communication and attention to detail.

Key responsibilities
Managing conveyancing settlements and lodgements through PEXA and/or Sympli
Supporting post‑unconditional tasks such as adjustments, transfer preparation and stamping
Proactively following up with parties, lenders and clients as required
Liaising with clients to deliver a streamlined, skilled service at all times
Completing customer due diligence, verification and onboarding checks
Providing post‑sales implementation support,



basic training and ongoing account assistance

About You

You’re a client‑focused professional who enjoys building trust and navigating complex or time‑sensitive situations with confidence and care. You’re organised, adaptable, and solutions‑driven, with strong communication skills and a genuine desire to make a positive impact through your work.

Ideally, you’ll bring:
Some conveyancing or property settlement experience (PEXA experience highly regarded)
Strong written and verbal communication skills, with excellent attention to detail
A qualified phone manner and client‑first mindset
The ability to work autonomously while being a robust team contributor
Initiative, accountability and a proactive approach to problem‑solving
Full and unrestricted AU working rights

Why This Role?

You’ll be joining a business that genuinely invests in its people, offering:
Clear development pathways and ongoing training
A supportive, cooperative team workplace
Strong wellbeing initiatives and recognition programs
A modern, rapid‑paced workplace where your contribution is valued

Interested?

Please apply via LinkedIn or reach out for more information to:
J-18808-Ljbffr

📌 Settlement Support Officer City Of Sydney
🏢 Brunel
📍 City of Sydney