Mounties Group is seeking an experienced Customer Service Manager / Duty Manager to lead our Harbord Diggers Club in Freshwater, NSW. This permanent full time role focuses on delivering exceptional guest experiences across Food, Beverage, Gaming, Member Services, Dock & Cellar, and Kitchen departments.
You will supervise, coach and develop a energetic team, ensure compliance with all relevant regulations, manage rosters, and continuously improve service delivery in a lively hospitality venue.
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📌 Hospitality Operations & Guest Experience Manager Freshwater (Australia)
🏢 Mounties Group
📍 Australia
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