Casual Ophthalmology Technician / Medical Receptionist
Location: Gawler, SA, 5118
Employment Type: Casual
Hours: Monday-Friday opening hours 8am-430pm
We are a friendly and skilled ophthalmology practice seeking a Casual Ophthalmology Technician / Medical Receptionist to join our team. This role is ideal for someone who enjoys patient interaction, works well in a medical workplace, and is keen to learn.
About the Role
This is a dual role combining front-desk reception duties with clinical support for our ophthalmologists and optometrists. Full training will be provided for the right candidate.
Key Responsibilities
Welcoming patients and managing appointments
Answering phone calls and handling enquiries
Patient billing, payments, and Medicare/private health claims
Assisting with ophthalmic testing (e.g. visual acuity, OCT, visual fields – training provided)
Preparing patients for consultations
Maintaining accurate patient records
General administrative and clinic support duties
About You
Friendly, professional, and well-presented
Robust communication and customer service skills
Comfortable working with patients of all ages
Good computer and organisational skills
Ability to multitask in a busy clinical setting
Reliable and a team player
Desirable (but not essential)
Experience in a medical or allied health practice
Previous receptionist or customer service experience
Experience with ophthalmic testing (e.g. visual acuity, OCT, visual fields)
Interest in healthcare or eye health
Experience with medical software (Xestro – if applicable)
What We Offer
Supportive and welcoming team environment
On-the-job training in ophthalmology
Flexible casual hours
Opportunity to gain valuable healthcare experience