We’re excited to announce opportunities for Casual Guest Service Agents to join our Front Office teams at Oaks Cypress Lakes Resort and Elysia Wellness Retreat.

As part of our Front Office teams, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check-in to check-out.

Applications are now open, and shortlisted candidates will be invited to attend in-person interviews.

What’s on offer:
Casual opportunities available across Oaks Cypress Lakes Resort and Elysia Wellness Retreat
Work within supportive and friendly Front Office teams
Be part of a global hotel group with genuine career pathways
Chance to grow your hospitality career with Minor Hotels

Qualifications
Previous front office, reception, or customer service experience highly regarded
Strong communication and interpersonal skills
A team player with a positive and qualified attitude
Flexibility to work a rotating roster, including weekends and public holidays

If you’re passionate about hospitality and ready to join a team dedicated to creating exceptional guest experiences, we’d love to hear from you.

Additional information

At Minor Hotels,



we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your qualified growth, wellbeing, and work-life balance:
Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

📌 Casual Guest Service Agent Pokolbin
🏢 Minor Hotels Australasia
📍 Pokolbin