Thank you for your interest in applying for the Customer Service Representative and Administrative Support position.

It is a casual/part-time position, and required that the applicant be available for a minimum of two days per week (ideally Mondays and Fridays).

Typical hours are 9:00am - 5:00pm, and Fridays are 9:00am - 4:00pm.

Preferred Requirements
In-progress or completed degree in: Computer Science, Engineering, Science, or Information Systems
Technician, IT support or tech retail experience

A large part of the role is communicating with customers, understanding their unique situations, and providing informed recommendations and services. Understanding diagnostic and repair procedures, communicating these to customers, and managing service details during these processes.

Comprehensive training will be provided for applicants who proceed through the interview stages.

Applicants will be contacted by email if they qualify for the interview phase.

Preferred Experience
Customer service experience in either hospitality or retail
Tutoring experience




Administrative support / service desk experience

The ideal applicant will:
Possess excellent written and oral communication skills
Solid planning and organisational skills
Be well presented and skilled in your approach
Demonstrated empathy, resilience, self-motivation, confidentiality and flexibility
Demonstrated computer literacy and administration experience with an eye for detail
Be able to work within a diverse energetic team environment
Be able to quickly establish and maintain qualified relationships with key stakeholders, community organisations and local employers
Demonstrate proficient IT knowledge and tech literacy
Work accurately and efficiently

Work Remotely
No

Job Types: Casual, Part time

Pay: $27.00 – $35.00 per hour

Education
High School (Year 12) (Required)

Experience:
Customer service help desk/administrative: 1 year (Preferred)

Work Location: In person

📌 Customer Service Representative And Administrative Support Hurstville
🏢 K.Y. Solutions
📍 Hurstville