About the Role:

The Admissions Support Officer will support a variety of administrative duties across the Admissions and Clinical operations teams to ensure efficiency, responsiveness and positive client outcomes. This role will assist with duties to ensure the smooth and productive processing of client admissions, accurate record-keeping, and timely communication with internal teams and external stakeholders.

In addition, the Admissions Support Officer will support the clinical team with administrative duties related to AT-HM (Assistive Technology and Home Modifications-SaH) claims and reconciliations, and client calls.

Job Requirements
Proven experience in administrative roles
Strong attention to detail and accuracy
Excellent customer service skills
Proficient in Microsoft Office Suite
Ability to handle sensitive information with confidentiality
Strong organisational and multitasking abilities
Effective communication skills, both written and verbal
Previous experience working in aged care is highly desirable

Key responsibilities




Assist with processing current client referrals and admissions documentation.
Ensure all required forms and documents are completed and filed accurately.
Maintain confidentiality and adhere to privacy regulations.
Enter client information into the Home Care clinical documentation system promptly and accurately.
Update and maintain electronic and paper records in line with organisational policies.
Support with AT-HM administrative activities-creating invoices and uploading AT-HM prescriptions and quotes

Job Benefits Rembrandt Living is a leading provider of premium aged care solutions in South Australia. We are dedicated to creating vibrant and welcoming communities that empower our residents to live life to the fullest. With a strong focus on customer service and innovation, we are continuously seeking passionate and driven individuals to join our team.

If you're excited about this chance and believe you have the skills and experience to excel in this role, we encourage you to apply now.

📌 Admissions Support Officer Hillcrest
🏢 Rembrandt Living
📍 Hillcrest